Introduction
The Accessibility for Ontarians with Disabilities Act (AODA) is legislation that focuses on the core principles of independence, dignity, integration, and equality of opportunity for all individuals. Under this Act, the government of Ontario has developed mandatory accessibility standards that will identify, remove, and prevent barriers for people with disabilities in key areas of daily living, and applies to both public and private sector organizations across Ontario.
Statement
The CWB Group is committed to deliver quality and premium services to all our clients including those with disabilities. CWB Group’s accessibility plan will be provided upon request. Comments on how we provide services to people with disabilities are welcomed and appreciated using the contacts below:
Information Line:
1-800-844-6790
Mail:
Attention: Client Services – Accessibility
8260 Park Hill Drive
Milton, ON L9T 5V7
E-Mail:
accessibility@cwbgroup.org
Links
For more information on Accessibility, you can visit the Ministry of Community and Social Services website at:
www.mcss.gov.on.ca/en/accesson/index.aspx
The AODA legislation can be accessed through the e-laws website. For more information, visit:
www.e-laws.gov.on.ca/html/statutes/english/elaws_statutes_05a11_e.htm
The Customer Service Standard regulation can be accessed through the e-laws website. For more information about Regulation 429/07, visit:
www.e-laws.gov.on.ca/html/source/regs/english/2007/elaws_src_regs_r07429